Hospitality Solutions and Resources

We provide exceptional sales and marketing support exclusively to premium hotels and resorts around the world.

About Our Company

The hospitality industry finds itself in unprecedented times of economic uncertainty because of the pandemic. Under pressure to change the way they do business, many hotels have had to adjust quickly to survive. From budget cuts to staffing realignment, the pandemic has largely impacted industry workers who have encountered layoffs and are still facing an unknown future. Feeling the pain, we decided to do something about it and Illusso was born! Taking our name from the Italian word "Il Lusso" for luxury, we have gathered top executives in the industry to join in our mission of helping hotels and resorts recover and thrive through cost savings, profit maximization, and increased brand recognition in the U.S. market.

We leverage best management practices and decades of expertise in luxury hospitality to identify areas where hotels can sustain and grow in this challenging economy. Our team at Illusso is led by long-tenured industry executives who have an extensive network of travel professionals, corporate and entertainment contacts to drive brand awareness and visibility in the U.S. market.

About Our Company

The hospitality industry finds itself in unprecedented times of economic uncertainty because of the pandemic. Under pressure to change the way they do business, many hotels have had to adjust quickly to survive. From budget cuts to staffing realignment, the pandemic has largely impacted industry workers who have encountered layoffs and are still facing an unknown future. Feeling the pain, we decided to do something about it and Illusso was born! Taking our name from the Italian word "Il Lusso" for luxury, we have gathered top executives in the industry to join in our mission of helping hotels and resorts recover and thrive through cost savings, profit maximization, and increased brand recognition in the U.S. market.

We leverage best management practices and decades of expertise in luxury hospitality to identify areas where hotels can sustain and grow in this challenging economy. Our team at Illusso is led by long-tenured industry executives who have an extensive network of travel professionals, corporate and entertainment contacts to drive brand awareness and visibility in the U.S. market.

Growing Your Revenue & Profit

We offer revenue management, strategic planning and optimization to increase occupancy and ADR. We provide a fresh perspective on operations and reputation management with bold thinking, big ideas and progressive strategies to drive additional revenue.

Expanding Your Market Coverage

As air travel becomes more prohibitive because of increased restrictions, taking a trip to visit clients is becoming a thing of the past. Until business returns to normal, let us reach out to your clients for you so you can continue to stay in touch. The Illusso team will visit top travel agencies and event planners in key U.S. cities on behalf of our hotel members.

Shrinking Your Costs

From training time to benefits, the cost of hiring an employee goes far beyond compensation. As you re-strategize operations and budget, our affordable fees will help reduce your overhead expenses. We can offer you a higher return on your investment.

Growing Your Revenue & Profit

We offer revenue management, strategic planning and optimization to increase occupancy and ADR. We provide a fresh perspective on operations and reputation management with bold thinking, big ideas and progressive strategies to drive additional revenue.

Expanding Your Market Coverage

As air travel becomes more prohibitive because of increased restrictions, taking a trip to visit clients is becoming a thing of the past. Until business returns to normal, let us reach out to your clients for you so you can continue to stay in touch. The Illusso team will visit top travel agencies and event planners in key U.S. cities on behalf of our hotel members.

Shrinking Your Costs

From training time to benefits, the cost of hiring an employee goes far beyond compensation. As you re-strategize operations and budget, our affordable fees will help reduce your overhead expenses. We can offer you a higher return on your investment.

What We Offer

Expand brand awareness and visibility in the U.S. market for premium hotels around the world and provide sales and marketing support services in the areas below.

Sales & Marketing

Sales representation and connections to the top U.S. travel professionals, elite leisure travelers, and meeting planners looking for luxury accommodations.

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Revenue Management

Revenue management consulting services including revenue optimization, data analysis and assisting with positioning strategies to increase topline revenue.

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Social Media

High quality posts, review responses and data analysis. Social platform management with a focus on audience growth.

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Creative Services

Sophisticated collateral design including brochures, print and digital ads, promotional flyers, invitations, and any additional on-property operational materials.

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Lifestyle Photography

Affordable top quality lifestyle and food and beverage photography for website and social media. Complimentary with social media services.

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Service Culture Training

Virtual or on-location training, and refresher courses by Forbes certified trainers to optimize the guest experience. Services include front-line staff and leadership training.

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Delphi Training & Consulting

Hands-on Delphi training and deep-dive approach to consulting by Jaime Job, a well recognized expert in the industry.

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PR & Marketing

All aspects of public relations and marketing, including publicity campaigns, press releases and media outreach. Led by an industry expert, available full time or on a special project basis.

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Professional Task Force

Highly qualified, experienced individuals to assist with special assignments, complexed projects or filling the gap until a candidate is in place.

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Let's Get To Know You

For more info about our services, contact us today and we'll be delighted to set up a presentation call with you.

Key Market Coverage

Illusso covers the key markets where demand for luxury accommodations and high production are. Our team is placed in several major cities such as Los Angeles, New York, Miami, Chicago, Seattle, and Dallas to stay close to top travel advisors and elite travelers in their specific markets.

Brand Awareness & Visibility

Illusso will ensure that your brand and properties are regularly exposed to target audiences in the U.S. market and that they are familiar with your destinations. From partnerships with local events to face-to-face meetings, rest assured. our highly experienced and passionate individuals with strong connections in the luxury market will constantly be working to get your name out to U.S. corporate and leisure travelers.

Our Clients

Illusso focuses on 5-star boutique hotels throughout the world who need additional representation in the U.S. market. We have decades of experience with luxury 5-star hotels and resorts in both domestic and international destinations and each team member has an intimate understanding of our hotels.

Our clients consider us to be a valuable extension of their on-property sales and marketing team. Our goal is to enhance brand awareness and visibility of your hotels in North America, with a strong focus on developing and shifting market share.

Contact Us

Need extra exposure in the U.S. market today? Wondering what to do in this new normal and need an extra help until business fully returns? We will keep the momentum going while you are thinking about next steps. Contact us today and we will be delighted to answer any questions that you might have. Feel free to call, chat with us online or send us a message here and we will get back to you within 24 hours.

U.S. Offices: Los Angeles/New York
Home Office: (347) 669-2694
Email: [email protected]

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